Frequently Asked Questions

Clear answers to help you make confident, strategic decisions.

We know that working with a marketing agency is a big decision — and the right answers make all the difference. Below you'll find the most common questions we receive, answered with clarity, purpose, and transparency.

What makes MS Digital USA different from other agencies?

We don’t just run campaigns — we build clarity, structure, and momentum. MS Digital USA combines consulting-level strategy with high-quality execution, giving you a personalized approach that’s rare in the agency world. No outsourcing. No generic templates. We work directly with you, adapt to your goals, and deliver measurable results that align with your growth — not just your budget.

What’s your philosophy on honest marketing?

We believe marketing should never manipulate — it should communicate. Our philosophy is rooted in clarity, relevance, and trust. We don’t rely on clickbait, fake urgency, or inflated results. Instead, we create honest strategies that reflect who you are, resonate with your audience, and generate real, lasting impact. For us, transparency isn’t a tactic — it’s the standard.

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Do you offer Meta Ads (Facebook/Instagram)?

No. We’ve made a conscious decision not to run ads on Meta platforms. While popular, these channels rely on intrusive tracking and algorithmic manipulation — values that don’t align with ours. Instead, we focus on ethical, intent-based strategies like Google Ads, SEO, and strategic content that respect your audience’s privacy and attention.

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Why do you recommend Google Ads (PPC)?

Because Google Ads reaches people who are actively searching for what you offer — not just scrolling. It's intent-based, measurable, and built for performance. Unlike passive social ads, PPC gives you control over targeting, budget, and messaging. When managed strategically, it delivers qualified leads, fast. That’s why we use it — because it works, and it respects both your time and your investment.

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Can I work with you on just one service?

Yes. You can start with exactly what you need — whether it’s a new website, Google Ads, or strategic content. We don’t force packages or upsells. Our job is to identify what will make the biggest difference for your brand right now, and build from there. Many clients begin with one service and grow into a long-term partnership as results compound.

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How soon can I expect results?

That depends on the service. Web design, automation, and Google Ads can create visible improvements within days or weeks. Branding, SEO, and organic content take longer — often 2 to 6 months — but build sustainable traction. What matters most is that we set realistic expectations from day one, track progress with transparency, and prioritize strategies that move your business forward.

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Do you work with clients outside the U.S.?

Absolutely. While MS Digital USA is based in Florida, we serve clients across the U.S., Mexico, and Latin America. Our team understands how to adapt strategies to different markets, languages, and cultural contexts. Whether you’re targeting local customers or expanding internationally, we’ll help you communicate with clarity and relevance.

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What payment methods do you accept?

We accept all major credit cards, PayPal, and international wire transfers. Invoices are billed in U.S. dollars with full documentation. For select services, structured payment plans are available — designed to match the scope and timeline of each project.

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Do you require long-term contracts?

No. Most of our services are offered on a project or month-to-month basis. We believe trust should be earned through results — not locked in through paperwork. For clients who want ongoing support, we do offer retainer options that provide priority access and strategic continuity.

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Do you work with personal brands as well as businesses?

Yes. We support consultants, entrepreneurs, speakers, coaches, and creative professionals looking to elevate their personal brand with strategy and structure. Whether you’re just starting or ready to scale, we’ll help you communicate with confidence and build a brand that reflects your values.

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Do you offer services in both English and Spanish?

Yes. We work fluently in both English and Spanish. Many of our clients operate in bilingual markets, and we adapt your content and messaging to communicate effectively across cultures — without losing your voice or vision.

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Still have a question?

If you didn’t find your answer here, message us directly.
We’re here to help — no pressure, no empty promises.

And if you’re ready to move forward, request your free audit.
You’ll receive it within 48 hours.

MS Digital LLC is a legally registered company in the State of Florida, USA.


We serve clients across the United States, Mexico, and Latin America.

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